Connect FLEX is an on-demand, corner-to-corner service scheduled by using a smartphone app that provides flexible routing based on passenger demand within a defined zone. This service will serve the southwest portion of Bloomington-Normal, as shown. Connect FLEX will not initially require a fare, to encourage the community to book a ride!
Booking rides with Connect FLEX is simple. See below for a step by step example. The best way to schedule is to download the “Connect Transit App” from your app store. People who don’t have a smartphone can also book their trip by calling 309-828-9833. The app will let riders select their pickup and drop off locations and pick the most convenient option provided. The app will show detailed directions to the closest pickup location (typically at a safe street corner) and an estimated pickup time. Once the user is picked up, the app will provide an estimated time of arrival.
Click HERE to download on the Google Play Store.
Click HERE to download on iOS.
The hours of operation will complement our current fixed route schedules by starting slightly before and running slightly longer to allow connections to be made. This will help people utilizing the fixed route make it back to their destination before our service finishes for the night.
Connect FLEX Hours of Operation:
Monday – Friday: 5:00 a.m. – 10:30 p.m.
Saturday: 5:30 a.m. – 10:30 p.m.
Sunday: 5:30 a.m. – 7:30 p.m.