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Freedom of Information

The Illinois Freedom of Information Act (FOIA) declared that all persons are entitled to full and complete information regarding the affairs of government and the official acts and policies of those who represent them as public officials and public employees consistent with the terms of the Act.


The central contact of all FOIA for Connect Transit

Dave White, Director of Safety and Training

[email protected]

View Illinois FOIA Legislation

View Illinois Attorney General's FOIA Overview


FOIA Requests

Requests may be submitted:

  • in person or mailed to 351 Wylie Drive, Normal
  • emailed
  • faxed to (309) 828-1952


Decisions can be reviewed by the Public Access Counselor, Sarah Pratt. Her contact information is: 

Sarah Pratt, Public Access Counselor,

Office of the Attorney General

500 S. 2nd Street

Springfield, Illinois 62706


Phone: 312-814-5526 or 1-877-299-FOIA (1-877-299-3642)

Fax: 217-782-1396

Email: [email protected]


FOIA Timeline

Five (5) business days from the day after the public body receives the request. Connect Transit’s business days are Monday thru Friday from 8:00am – 5:00pm.

However, that time period may be extended for an additional five (5) business days from the date of the original due date if:


  • The requested information is stored at a different location;
  • The request requires the collection of a substantial number of documents;
  • The request requires an extensive search;
  • The requested records have not been located and require additional effort to find;
  • The requested records need to be reviewed by staff who can determine whether they are exempt from FOIA;
  • The requested records cannot be produced without unduly burdening the public body or interfering with its operations; or
  • The request requires the public body to consult with another public body that has substantial interest in the subject matter of the request.


If additional time is needed, the public body must notify the requester in writing within five (5) business days after the receipt of the request of the statutory reasons for the extension and when the requested information will be produced.


FOIA FeesThe fee schedule is as follows:


Document Copies (duplexing where possible):

  • black & white: less than fifty (50) pages no charge, $0.15 per page for any document over fifty (50)
  • color: less than fifty (50) pages is $0.75 per page, $0.15 per page for any document over fifty (50)

Blueprints: actual cost of reproduction

Photographs: actual cost of reproduction

Microfilm: actual cost of reproduction

CD: actual cost of reproduction